Central Ohio Utility Providers & Moving Resources

Whether you’re settling into a new home or updating services at your current address, having the right utility contacts in one place can make the process much easier. Use this Central Ohio utilities guide to quickly find electric, gas, water, sewer, trash, recycling, internet, and cable providers throughout the area. Service availability can vary by address, so contact each provider directly to confirm coverage before your move.

Electric

  • AEP Ohio (most of Central Ohio, including Columbus, Dublin, Hilliard, Upper Arlington, Powell areas) – 1-800-672-2231, aepohio.com
  • South Central Power Co. (parts of Delaware, Fairfield, Licking, rural areas) – 1-800-282-5779, southcentralpower.com
  • Delaware-Union Electric Co-op (parts of Delaware County)
    – 1-800-922-3835

Natural Gas

Water & Sewer

  • City of Columbus Dept. of Public Utilities – 614-645-8276
  • Dublin – 614-410-4400
  • Upper Arlington – 614-583-5333
  • Hilliard – 614-876-9509
  • Powell – 614-885-7347
  • Westerville – 614-901-6800
  • Worthington – 614-645-7855
  • New Albany – 614-855-3920
  • Del-Co Water Company (Delaware Co., Lewis Center, parts of Powell/Galena) – 740-548-7600
  • Delaware County Regional Sewer District – 740-548-4500
  • Licking County Water & Sewer (Pataskala, etc.) – 740-670-5200

Trash & Recycling

  • City of Columbus – 614-645-3111
  • Dublin (contracted hauler, currently Rumpke) – 614-410-4750
  • Upper Arlington (Local Waste Services) – 614-486-2255
  • Hilliard (Rumpke) – 614-876-7361
  • Powell (Rumpke) – 614-885-7347
  • Westerville (Rumpke) – 614-901-6800
  • New Albany (Rumpke) – 614-855-3920
  • New Albany (Rumpke) – 614-855-3920
  • Lewis Center/Delaware Co. (typically private contracts – Rumpke, Local Waste, or SWACO regional info) – Rumpke 513-851-0123
  • SWACO (Solid Waste Authority of Central Ohio – general info) – 614-871-5100

Internet/Cable

  • WOW! (Columbus, Dublin, Hilliard, Westerville areas) – 1-866-496-9669
  • Spectrum (broad Central Ohio coverage) – 1-833-697-7328
  • AT&T (DSL/Fiber, broad coverage) – 1-800-288-2020
  • Brightspeed (some Delaware Co./Lewis Center areas, formerly CenturyLink) – 1-833-692-7773
  • Ziply/Frontier (limited rural pockets) – 1-800-921-8101

Central Ohio Utility FAQs

1. When should I set up utilities before moving into a Central Ohio home?

It is best to contact utility providers at least one to two weeks before your move-in date. This gives you time to confirm service availability, schedule start dates, and avoid gaps in electric, gas, water, trash, internet, or cable service.

2. Do utility providers vary by address in Central Ohio?

Yes. Utility providers can vary by city, township, county, subdivision, and even by specific property address. Before scheduling service, confirm directly with each provider that they serve your new home.

3. What utilities should I set up before moving day?

Most homeowners should arrange electric, natural gas, water, sewer, trash and recycling, internet, and cable or streaming service before moving day. Some services may be handled by the city or county, while others are provided by private companies.

4. Can I transfer utilities from my current home to my new home?

In some cases, yes. If your current provider also serves your new address, you may be able to transfer service instead of opening a new account. If your new home is outside the provider’s service area, you will likely need to set up a new account with a different company.

5. What information do I need to start utility service?

Most utility providers will ask for the property address, requested service start date, account holder’s name, phone number, email address, and sometimes identification or payment information. Renters may also need lease details or landlord information.

6. Should buyers confirm utilities before closing?

Yes. Buyers should review which utilities serve the home before closing, especially if the property is in a township, rural area, condo community, or new construction neighborhood. This can help avoid confusion about water, sewer, trash, propane, electric, internet, or HOA-managed services.

7. Are utilities different for condos, townhomes, or HOA communities?

They can be. Some condo, townhome, or HOA communities include certain utilities through association dues, while others require homeowners to set up each service individually. Before moving in, review the HOA documents or ask the property manager which utilities are included.

8. What should I do if I’m not sure which utility provider serves my new home?

Start by checking with the city, township, county, or current homeowner. You can also contact the providers listed on this page and ask them to verify service by address. The Alfriend Group can also help point you toward local resources during your move.

Ready to Get Connected?

Utility providers can vary by address, so it’s important to confirm service availability before your move. Whether you’re buying, selling, relocating, or settling into a new home, The Alfriend Group is here to help you navigate the details and feel more prepared for what comes next.

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